The federation
Do not assume one participation agreement covers every Delta member company. A multi-state group may need separate applications and contracts, each with its own fee schedules, credentialing process, and terms. See Enroll with payers, again.
Networks: Premier vs PPO
Every member company offers access to two nationally reciprocal networks:3
A dentist may participate in Premier only, PPO and Premier, or neither network. When a PPO member visits a Premier-only dentist, the applicable member-company rules may process the claim using the Premier arrangement.3
Record the exact network and fee schedule rather than only marking the provider “in network with Delta.” A decision to change PPO participation should account for the fee difference, member steerage, termination terms, and expected patient volume.
Enrollment and credentialing
A dentist joins Delta through the member company for the state where they practice, signing that company’s participation agreement. Credentialing is a DDPA requirement but is administered by each member company, and the platforms differ:4- Delta Dental Insurance Company states use DDS Enroll
- Delta Dental of Tennessee runs credentialing through DentalXChange
- Michigan, Washington, New Jersey, Colorado, and Arizona each publish their own processes
Billing notes
- Each member company adjudicates its own claims against its own processing policies; a policy from one Delta does not control another.
- Delta Dental Insurance Company publishes an 837D companion guide for its states; other member companies publish their own EDI specifications and payer IDs.5
- Delta itself has published against leased-network arrangements’ fee unpredictability; worth reading before signing any PPO contract with leasing language, Delta’s or anyone else’s.6
Sources
- DDPA, Delta Dental member companies.
- Delta Dental, about us; NADP carrier-level shares are not published openly.
- Delta Dental Insurance Company, how our networks work; Delta Dental of Washington, PPO vs Premier; Delta Dental of Massachusetts, understanding networks.
- Join our network; Delta Dental of Tennessee credentialing; Delta Dental of Michigan credentialing; Delta Dental Ins. Co. join.
- Delta Dental Ins. Co., 837D companion guide.
- Delta Dental Ins. Co., leased network disadvantages.