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United Concordia Dental is a wholly owned subsidiary of Highmark Inc. in Camp Hill, Pennsylvania. It is licensed in all 50 states, the District of Columbia, and Puerto Rico. In addition to its commercial business, it administers the TRICARE Dental Program and TRICARE Active Duty Dental Program. Payer portals, forms, IDs, and procedures change frequently. Timely-filing limits and other participation terms come from the applicable current payer materials and your executed agreement. Use this page as a starting point, then verify the product, entity, provider, location, and effective date with the payer.

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Who they are

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Networks and programs

For a group near a military installation, United Concordia participation is effectively the gateway to the military-family patient base. Program rules, cost-shares, and networks for TDP/ADDP follow the government contract, not United Concordia’s commercial products. See TRICARE dental.

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Enrollment and credentialing

  • Commercial and TRICARE network participation both start at unitedconcordia.com; TRICARE network status is contracted with United Concordia as administrator, not with the Defense Health Agency directly.
  • Highmark ownership does not merge the paperwork: United Concordia dental credentialing is separate from any Highmark medical relationship.
  • Keep CAQH current. See Set up CAQH.

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Billing notes

  • Standard 837D/ADA claim form workflow for commercial claims; confirm payer IDs with your clearinghouse; TRICARE program claims may route differently from commercial United Concordia claims, per the program’s provider documentation.
  • TDP/ADDP benefit rules (cost-shares, covered services, referral requirements) are set by the government contract and differ from commercial plan design.
  • Timely filing is contract- and program-specific. Verify against the current provider documentation.

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Sources

  1. Highmark Health, 2024 annual report; United Concordia Dental (company-reported figures).
  2. United Concordia, news release on the TDP award (October 2023); Pittsburgh Post-Gazette, Highmark’s United Concordia keeps TRICARE dental contract.
Last modified on August 21, 2026