> ## Documentation Index
> Fetch the complete documentation index at: https://dso.getlemma.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MetLife Dental

> MetLife dental profile: the PDP Plus DPPO network, covered lives, and the April 2025 move of credentialing onto the SKYGEN Dental Hub.

**MetLife** reports administering dental benefits for more than **21 million people** in the United States.<sup>1</sup> Since April 2025, its dental credentialing process has used the multi-payer **SKYGEN Dental Hub**.

Payer portals, forms, IDs, and procedures change frequently. **Timely-filing limits and other participation terms come from the applicable current payer materials and your executed agreement.** Use this page as a starting point, then verify the product, entity, provider, location, and effective date with the payer.

## Who they are

|                   |                                                                         |
| ----------------- | ----------------------------------------------------------------------- |
| **Ownership**     | MetLife, Inc.; dental is one line of a large group-benefits business    |
| **Covered lives** | 21+ million with MetLife dental benefits (company-reported)<sup>1</sup> |
| **Book**          | Predominantly employer group dental                                     |

## Networks

| Network                                  | Type          | Size                                                  |
| ---------------------------------------- | ------------- | ----------------------------------------------------- |
| **PDP Plus** (Preferred Dentist Program) | Flagship DPPO | 500,000+ access points (company-reported)<sup>1</sup> |

Access points count participating locations, not unique dentists; carriers' network figures are not directly comparable across that distinction.

Note the common mix-up: MetLife does not administer today's military dental programs; the **TRICARE Dental Program** is administered by [United Concordia](/reference/payers/profiles/united-concordia).

## Enrollment and credentialing

* Provider enrollment starts at [metlifedentalprovider.com/enrollment](https://www.metlifedentalprovider.com/enrollment/) (provider servicing historically at metdental.com).<sup>2</sup>
* **Effective April 2025, MetLife moved dental credentialing onto the SKYGEN Dental Hub**, a multi-payer digital credentialing platform.<sup>2</sup> A group already using Dental Hub for another payer reuses the same provider data; a group that isn't will create Dental Hub accounts as part of MetLife enrollment.
* Keep CAQH profiles current regardless; commercial carriers anchor credentialing data there. See [Set up CAQH](/guides/enrollment/set-up-caqh).

## Billing notes

* Standard 837D/ADA claim form workflow through the major dental clearinghouses; confirm the current payer ID with your clearinghouse rather than a cached list.
* Timely filing and attachment requirements are contract- and plan-specific. Verify against your executed participation agreement. See [Timely filing limits](/reference/payers/timely-filing-limits).

## Sources

1. MetLife, [dental insurance](https://www.metlife.com/insurance/dental-insurance/) (company-reported figures).
2. MetLife, [dental provider enrollment](https://www.metlifedentalprovider.com/enrollment/); credentialing-process summary (secondary): [East Billing, MetLife dental credentialing guidelines](https://eastbilling.com/metlife-dental-provider-credentialing-guidelines/).